Refund Policy
Effective Date: February 13, 2026
This Refund Policy applies to all purchases made from Nationwide Screening Solutions, doing business as RegainMyCDL.com ("Company," "we," "our," or "us").
By purchasing any product or service from the Company, you acknowledge that you have read, understood, and agreed to this Refund Policy.
1. Final Sale Policy
All purchases are final.
Due to the nature of our compliance services, administrative coordination, digital access, regulatory enrollment, and time-based professional work, we do not offer:
Refunds
Cancellations
Transfers
Service credits
Partial reimbursements
This policy applies without exception unless otherwise required by law.
2. Nature of Services
Our services involve:
DOT drug and alcohol consortium enrollment
Third-Party Administrator (C/TPA) services
FMCSA Clearinghouse compliance support
Return-to-Duty administrative coordination
Driver qualification file services
Compliance monitoring programs
Digital access to systems and documentation
Consultations and professional compliance guidance
Once enrollment begins, administrative time, compliance system access, and professional resources are allocated immediately. These resources cannot be reversed or recovered.
For this reason, all fees are considered earned upon purchase.
3. No Refund Circumstances
Refunds will not be issued for, including but not limited to:
Failure to complete compliance steps
Failure or refusal of a drug or alcohol test
Regulatory decisions or Clearinghouse outcomes
Employer hiring decisions
CDL suspension or reinstatement status
Change of mind
Financial hardship
Ineligibility discovered after enrollment
Failure to follow provided instructions
Delays caused by third parties
Your purchase secures access to administrative services — not a guaranteed regulatory outcome.
4. Non-Transferable Services
Services purchased are assigned exclusively to the individual or entity at the time of enrollment.
Services may not be:
Transferred to another person
Reassigned to a different driver
Converted into another service
Applied toward future or unrelated services
Each purchase is tied to a specific compliance file and regulatory record.
5. Company Right to Refuse or Terminate Service
Nationwide Screening Solutions reserves the right to refuse, suspend, or terminate service at its sole discretion for reasons including but not limited to:
Fraud or suspected fraud
False or misleading information
Abusive or threatening behavior
Failure to cooperate
Violation of contractual terms
Termination of services does not entitle the client to a refund.
6. Payment Disputes and Chargebacks
By completing a purchase, you expressly agree not to initiate a chargeback or payment dispute for services rendered, initiated, or made available.
Nationwide Screening Solutions maintains comprehensive documentation including:
Enrollment records
Signed agreements
Compliance activity logs
Communication history
Transaction records
Regulatory coordination documentation
These records are retained for the purpose of defending against chargebacks and financial disputes.
If a chargeback is initiated after services have begun, the Company reserves the right to:
Submit documentation to the payment processor
Recover associated fees and administrative costs
Pursue legal remedies where appropriate
Fraudulent disputes may result in additional action.
7. Billing Statement Identification
Charges on your credit card or bank statement may appear under variations of:
Nationwide Screening Solutions
RegainMyCDL.com
NSS Compliance Services
Clients are responsible for recognizing authorized charges prior to initiating disputes.
8. Exceptional Circumstances
In rare and extraordinary situations, the Company may, at its sole discretion, evaluate a written request. Approval of any exception does not establish precedent and does not waive this policy.
9. Contact Information
For questions regarding this Refund Policy, contact:
Nationwide Screening Solutions dba RegainMyCDL.com
8400 E Crescent Pkwy STE 600
Greenwood Village, CO 80111
Email: [email protected]
Phone: 720-490-2518
10. Policy Acknowledgment
By purchasing or using our services, you acknowledge that:
You have read this Refund Policy
You understand that all sales are final
You agree to these terms prior to completing your purchase